Help Center
What forms of payments do you accept?
We accept all major debit/credit card networks including VISA, MasterCard, AMEX, Discover and Diner as-well as Apple Pay, Google Pay, Shop Pay, and PayPal.
How do I know my payment information will be secure?
Our site is SSL secured, with due checks and verification procedures conducted by MasterCard, Maestro, and Visa. All payments made are encrypted and secured to protect your personal payment details. All card payments are processed via Stripe™, which is currently among the most trusted online payments processing services available.
I’ve recently made an order, how can I track it?
After placing an order and getting a confirmation email, the order can be tracked on the “Track Your Order” page. Please allow up to 1-4 day(s) for the tracking information to populate.
How can I change or cancel my order?
For order modifications or cancellations, please contact us via email and we will be sure to get back to you as soon as possible.
Shipping cost & Shipping Locations
We offer Free shipping on all orders worldwide!
In addition, all of our products can be shipped internationally with special focus on United States and Canada.
I still haven’t received my shipment, what can I do?
In the event of not receiving your shipment in a timely manner, please contact us via email and we will be sure to accommodate you.
What is your shipping policy
Click here to view our complete Shipping policy. Should you have any questions, concerns or need any further clarification, please contact us via email or use our "Contact Us" page.
I was not satisfied with my purchase.
We apologize for not meeting your expectations. All purchases are backed by a 30 day return period. We hope to win you back in the future.
My order has arrived damaged, what can I do?
Rest assured, we offer a 30 day replacement period* or a full refund* if requested. Please contact us via email or refer to our refund/return policy to get started.
What is your Refund policy?
Click here to view our complete refund/return policy. Should you have any questions, concerns or need any further clarification, please contact us via email or use our "Contact Us" page.
Does Infiniti addicts have a referral program?
We will be implementing a referral program very soon, sign up to our newsletter for updates and stay tuned!
Does Infiniti addicts have any sponsorship or affiliate offers?
We do! Reach out to us via email to get started, we look forward to hearing from you.
